Privacy Policy

Your privacy matters to us at sarilunthavex

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Introduction

sarilunthavex respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sarilunthavex.com or use our financial education services. We operate in compliance with Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable data protection laws.

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

Information We Collect

We collect various types of information to provide and improve our services. The information we collect falls into several categories, each serving specific purposes for delivering quality financial education services.

Personal Identification Information

Names, email addresses, phone numbers, postal addresses, and other contact details you provide when registering for courses or contacting us.

Professional Information

Employment details, professional background, education level, and career goals to customize learning experiences.

Technical Information

IP addresses, browser type, device information, operating system, and website usage patterns through cookies and similar technologies.

Learning Progress Data

Course completion rates, quiz scores, learning preferences, and engagement metrics to enhance educational outcomes.

How We Use Your Information

We use your personal information for legitimate business purposes that align with providing quality financial education services. Our primary uses include delivering course content, tracking learning progress, and communicating important updates about our programs.

We process your data to customize learning experiences based on your background and goals. This includes recommending relevant courses, adjusting difficulty levels, and providing personalized feedback on your progress. We also use aggregated, non-identifiable data to improve our course content and teaching methodologies.

Your contact information helps us send course updates, schedule changes, and important announcements. We may also use this information to gather feedback about our services and notify you about new learning opportunities that match your interests.

Data Sharing and Disclosure

sarilunthavex does not sell, trade, or rent your personal information to third parties. We only share your information in specific circumstances that support our educational mission or comply with legal requirements.

We work with trusted service providers who assist in delivering our services, including cloud hosting providers, email services, and learning management system providers. These partners have access only to information necessary for their specific functions and are bound by confidentiality agreements.

We may disclose information when required by Australian law, court orders, or regulatory authorities. This includes compliance with Australian Securities and Investments Commission (ASIC) requirements related to financial education services. We also reserve the right to share information to protect our legal rights, prevent fraud, or ensure user safety.

Your Privacy Rights

Under Australian privacy laws, you have several rights regarding your personal information. We are committed to helping you exercise these rights effectively and promptly.

  • Access: You can request copies of all personal information we hold about you, including how it was collected and how it's being used.
  • Correction: You have the right to request corrections to any inaccurate or incomplete personal information in our records.
  • Deletion: You can request deletion of your personal information, subject to legal and operational requirements.
  • Restriction: You may request that we limit how we use your personal information in certain circumstances.
  • Data Portability: You can request your personal information in a structured, commonly used format for transfer to another service.
  • Objection: You have the right to object to certain types of processing, particularly for direct marketing purposes.
  • Withdrawal of Consent: Where processing is based on consent, you can withdraw that consent at any time.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational measures designed to ensure appropriate levels of security.

Technical safeguards include encryption of data in transit and at rest, secure socket layer (SSL) technology for data transmission, regular security assessments, and restricted access controls. We use industry-standard encryption protocols and regularly update our security systems to address emerging threats.

Organizational measures include staff training on data protection principles, background checks for personnel with access to personal information, and regular audits of our data handling practices. We maintain incident response procedures to address any potential security breaches promptly and effectively.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Our retention periods vary based on the type of information and its intended use.

2 Years
Course enrollment and progress data after program completion
7 Years
Financial records and transaction data as required by Australian law
1 Year
Website analytics and technical data for service improvement

When personal information is no longer required, we securely destroy or permanently delete it using methods that prevent recovery or reconstruction. You may request earlier deletion of your information, subject to our legal and operational requirements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website performance, and provide personalized content. Cookies are small text files stored on your device that help us understand how you interact with our services.

We use essential cookies necessary for website functionality, performance cookies to analyze site usage, and preference cookies to remember your settings. We do not use cookies for behavioral advertising or share cookie data with advertising networks.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website functionality. We provide clear information about our cookie usage and obtain appropriate consent where required by law.

International Data Transfers

While sarilunthavex primarily operates within Australia, some of our service providers may process data outside Australia. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your information.

We only work with international service providers that demonstrate adequate data protection standards, either through adequacy decisions, standard contractual clauses, or other approved transfer mechanisms. We regularly review these arrangements to ensure continued protection of your information.

Children's Privacy

Our services are designed for adults aged 18 and older. We do not knowingly collect personal information from children under 18 without appropriate parental consent. If we become aware that we have collected information from a child under 18, we will take steps to remove that information promptly.

Parents or guardians who believe their child has provided personal information to us should contact us immediately using the information provided in this policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

For significant changes that may affect how we use your personal information, we will provide additional notice through email or prominent website announcements. We encourage you to review this policy regularly to stay informed about how we protect your information.

Making a Complaint

If you have concerns about how we handle your personal information, please contact us first using the details below. We are committed to resolving privacy concerns promptly and fairly through our internal complaint process.

If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). The OAIC can be contacted at www.oaic.gov.au or by calling 1300 363 992.

Privacy Contact Information

Address: Level1/99 Gawler Pl, Adelaide SA 5000, Australia

Phone: +61429487080

Email: info@sarilunthavex.com

Privacy Officer: Available Monday-Friday, 9:00 AM - 5:00 PM ACST